The company has established a complete quality assurance system and after-sales service management system to ensure the safety of users. The company has a quality assurance department responsible for various inspections of the company's products. The company has obtained the ISO9001:2008 quality management system certification certificate issued by Shanghai Zhongzhengwei Certification Company.

We promise the following services:

1. We will fully communicate with you before signing the contract, fully consider the customer's on-site use requirements, and communicate with the customer about reasonable design plans. Ensure that the customer's needs and potential requirements are understood, ensure that the technical plan is reasonable, meet and exceed the customer's needs, optimize the needs of all parties, and actively respond to the customer's opinions and suggestions.

2. In the design and production of products, establish a complete liaison mechanism with customers. During the design process, fully communicate and confirm with the relevant technical person in charge on the preliminary design plan, plane layout and principle plan. Ensure that the technical plan is reasonable and feasible.

3. During the production process of the product, customers are welcome to visit the company, communicate on the details of the production process, and put forward reasonable suggestions and opinions. Actively consider the reasonable requirements of users.

4. When the equipment is sent to the user, our after-sales service personnel will actively cooperate according to the progress of the project, provide technical guidance on site as needed, and ensure that the equipment is safely put into operation. On-site training for relevant personnel. And communicate with the specific operators of the equipment to ensure that the specific users fully understand the specific operation of the equipment and the change settings of parameters, as well as the emergency handling of individual matters.

5. If you encounter problems or inconveniences during use, after receiving the customer's call, give telephone guidance in time, provide solutions within 1 hour to ensure the operation of the equipment; if it is really necessary, go to the site to handle it within 2 hours.

6. The company regularly holds customer training courses and will invite customers to the company for training to master the performance of the product, understand the handling of basic problems, and the maintenance and maintenance of daily equipment.

7. The company has a complete customer file system, and the relevant records of the product are well documented to ensure that customers can use it with confidence.

8. 24-hour after-sales service phone: 400 0373 023